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 Urban DNA Diagnostics Process

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1. Order Your Test Kit

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  • Visit Our Website: Navigate to our website and select the DNA test that suits your needs (e.g., Ancestry, Paternity, Genetic Health Screening).

  • Complete the Order Form: Fill out the necessary information and provide payment details.

  • Receive Your Kit: A mobile DNA test kit will be delivered to your address or a convenient location, depending on your preference.

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    2. Collect Your Sample

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  • Prepare for Collection: Ensure you have a clean, dry environment for sample collection.

  • Follow Instructions: Use the included swab or collection device to collect your DNA sample. For most tests, this involves a simple cheek swab.

  • Seal and Return: Place the collected sample into the provided container and seal it according to the instructions.

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    3. Schedule a Collection Appointment (if applicable)

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  • Contact Us: If your service includes a mobile collection, contact our team to schedule a convenient time for sample collection.

  • Mobile Collection: Our technician will visit your location at the scheduled time to collect the sample.

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    4. Send Your Sample

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  • Prepare for Shipping: Place your sealed sample into the pre-paid return envelope or box provided in your kit.

  • Mail It Back: Send the sample to our designated lab address using the included shipping method.

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    5. Laboratory Processing

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  • Arrival Confirmation: Once we receive your sample, you will receive a confirmation notification.

  • Analysis: Our lab will process your sample using advanced genetic testing technologies. This typically involves extracting and analyzing your DNA for the relevant markers.

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    6. Review Your Results

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  • Receive Notification: You will be notified via email or SMS when your results are ready.

  • Access Your Report: Log in to your secure account on our website to view and download your detailed results report.

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    7. Follow-Up

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  • Consultation (if applicable): For services that include genetic counseling, schedule a follow-up session with one of our certified genetic counselors to discuss your results and any further actions.

  • Contact Us: If you have any questions or need further assistance, our customer service team is available to help.

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