1. What types of DNA tests do you offer?

We offer a range of DNA tests including:

• Ancestry Testing: Discover your ethnic background and ancestral origins.

• Paternity Testing: Confirm biological relationships with legally admissible results.

• Genetic Health Screening: Identify genetic predispositions to various health conditions.

• Personalized Genetic Counseling: Get expert guidance on interpreting your results and understanding their implications.

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2. How accurate are your DNA tests?

Our DNA tests are highly accurate. We use advanced genotyping technology and analyze genetic markers with precision. For paternity testing, our accuracy exceeds 99.9%, and for other tests, we provide results with a high degree of confidence based on established scientific standards.

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3. How long does it take to get results?

• Ancestry Testing: Results are typically available within 4-6 weeks.

• Paternity Testing: Results are usually available within 1-2 weeks.

• Genetic Health Screening: Results are typically available within 3-4 weeks.

• Personalized Genetic Counseling: Sessions are scheduled within 1-2 weeks of receiving test results.

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4. How do I collect my DNA sample?

For most tests, you will use a simple cheek swab provided in your kit. Follow the instructions carefully to ensure proper collection. If your service includes a mobile collection, a technician will assist you in collecting the sample.

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5. How is my privacy protected?

Your privacy is our top priority. All samples and results are handled with the utmost confidentiality. We comply with strict data protection regulations and have secure systems in place to safeguard your personal and genetic information. Your results are only accessible to you and any authorized parties you choose to share them with.

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6. Can I trust the results of my DNA test?

Yes, our tests are conducted in accredited laboratories using rigorous scientific methods. We provide accurate and reliable results based on extensive research and industry standards.

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7. What should I do if I have questions about my results?

If you have any questions or need clarification about your results, our customer service team is available to assist you. For personalized interpretation and guidance, you may also schedule a session with one of our certified genetic counselors.

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8. How do I schedule a collection appointment?

If your test includes a mobile collection service, contact our customer support team to schedule a convenient time for the sample collection. We will arrange for one of our technicians to visit your location at the agreed-upon time.

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9. What happens if I miss my collection appointment?

If you miss your scheduled collection appointment, please contact us as soon as possible to reschedule. We will work with you to arrange a new appointment at a time that suits you.

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10. How do I order a DNA test?

You can order a DNA test through our website. Select the test you need, complete the order form, and provide payment details. Your test kit will be shipped to your address or a convenient location.